Shipping & Delivery Policy

At RushmorePromo.com, we strive to provide a seamless and transparent shipping experience for our customers. Our shipping times and costs vary depending on the product, order size, and delivery location. We partner with reliable carriers to ensure your custom-branded products reach you on time and in excellent condition.

Understanding Our Shipping Policy

Since our products are customized, shipping timelines depend on production time, which varies by product. Customers can check estimated shipping times at checkout or reach out to our support team via live chat or email for assistance.

Standard & Rush Shipping Options

We offer both standard and rush shipping based on product availability, order size, and production complexity. While many of our promotional products qualify for free standard shipping within the U.S., rush shipping may be available for select items at an additional cost.

Guaranteed Delivery Dates

We are committed to delivering your order on or before the date given to you by the team. However, production and delivery times vary based on product type, order quantity, and customization requirements.

Shipping & Delivery Terms

Free standard shipping is available on select items within the U.S.
Rush shipping availability depends on product complexity and production capacity.
International shipping is available with additional costs, including customs fees where applicable.
Insurance fees may be included as an extra charge in the final billing.
Once an order is shipped, it cannot be canceled.
Returns are not accepted for custom products unless there is a defect or error on our part.

For any specific shipping inquiries, feel free to contact our customer service team. We’re here to help ensure your order arrives as expected!

Shipping & Delivery Policy